What are Buzz Sessions?

Groups of Albert users can take part in weekly Buzz Sessions which are set up by a manager to help improve knowledge in weak areas. There are 3 types of Buzz session, Store Buzz, Freestyle Buzz and Custom Buzz. During a Store Buzz session the weakest questions from the previous week are asked. The manager has to ask the questions to the group and the staff need to answer the questions as quickly as possible by tapping the correct answer on their iPads. You will need at least 3 people involved in a Buzz session, including the manager.

How do I set up a Store Buzz Session?

You'll need to have permission to set up Buzz Sessions. This is usually Managers or higher. 

A Store Buzz Session is a session carried out at a particular store. The weakest questions are asked from the previous week. Store Buzz sessions earns XP for the whole store. See this article for more information on XP and leaderboard. 

  1. Open the Albert app and navigate to 'Buzz' on the profile screen
  2. Select 'Store Buzz'
  3. Invite other users to join
  4. Invited users will receive an invitation pop up on the screen and must accept the invitation to join the buzz session
  5. Once they have joined the manager will be notified
  6. When everyone has joined the manager can choose to start the buzz session 
  7. The manager reads out the questions and the users need to buzz if the know the answer
  8. The user who was the quickest to buzz can tap the correct answer on the iPad 
  9. Continue until all the questions have been completed 

How do I set up a Custom Buzz Session?

Custom Buzz sessions are where managers can create their own custom questions. This feature is useful if a Store Manager for example, wants to test their staff on particular things.

  1. Open the Albert app and navigate to 'Buzz' on the profile screen
  2. Select 'Custom Buzz'
  3. You will be asked to create questions for your Buzz session. You can create as many as you like. You'll need to enter two incorrect and one correct answer
  4. When all the questions have been added you can invite other users to join to take part
  5. Once all the users have joined you can begin
  6. The manager reads out the questions and the users need to buzz if the know the answer
  7. The user who was the quickest to buzz can tap the correct answer on the iPad
  8. Continue until all the questions have been completed

How do I set up a Freestyle Buzz session?

During Freestyle buzz sessions the manager asks questions out loud to the group.

  1. Open the Albert app and navigate to 'Buzz' on the profile screen
  2. Select 'Freestyle Buzz'
  3. Once everyone has joined the manager can ask a series of questions out loud to the group.
  4. The users buzz if they know the correct answer and the fastest user to buzz can shout out the answer to the group

Solo Buzz

For a Solo Buzz you only need one person to complete it. They will get asked the questions as normal but there is only one person answering. This is so that users in location types without team mates don't lose out on the XP. In the CMS you can enable Solo Buzz for any location types you wish, under the 'Location Types' section of 'Locations'.

What points do I get for taking part in a Buzz Session?

For a Custom Buzz or Store Buzz everyone in the store where it has taken place will receive 1000XP.

No points are awarded for a Freestyle Buzz, these are just for fun and practice 👍

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