FAQ

Fixing login issues for Engage or Review

Are you struggling to login? Here are some steps to get you back in action.

Written by Ben Collier
Updated over a week ago

Audio not playing in Internet Explorer 11

Are you struggling to play audio, such as Podcasts or Videos in IE 11?

Written by Ben Collier
Updated over a week ago

Ocasta Sub-Processors

Our list of sub-processors as defined by GDPR.

Written by Ben Collier
Updated over a week ago

How to fix apps not installing or updating on devices on an MDM (mobile device management)

How to get corporately managed apps to install on devices that aren't updating.

Written by Ben Collier
Updated over a week ago

How do I target content on Ocasta?

How to target news posts and articles by location type and role

Written by Megan Cragg
Updated over a week ago

How do I change my location?

Applying roaming permission to user accounts to allow them to change their location

Written by Megan Cragg
Updated over a week ago

Why am I not showing up on the Albert leaderboard?

Written by Ben Collier
Updated over a week ago

What are the supported platforms for apps and browsers for Ocasta?

The iOS platform, Android platform and web browsers supported by Oplift.

Written by Ben Collier
Updated over a week ago

How do I reset my password?

How to reset your Oplift password.

Written by Ben Collier
Updated over a week ago

How can I change my password?

Written by Ben Collier
Updated over a week ago

How do I create or change my profile picture on the Engage dashboard?

Written by Ben Collier
Updated over a week ago

How do I report a bug?

Written by Ben Collier
Updated over a week ago