By scoring everything, Review lets you quickly get that birds-eye view of your organisation and teams with easily comparable reports.
Here's how we calculate the scores.
Each insight has its own score, which changes depending on the insight type and how it is answered.
Vibes, the insights with a sliding scale are scored 0-100%, depending on where the user scores that insight.
Yes/No insights score 100% for Yes, and 0% for No.
If you allow NA answers for the insight and that is selected, the insight won't be scored or counted.
KPIs can have an Actual, Target, and via the admin you can set whether a higher, or lower number is good.
- If an Actual is set, but no Target, it's scored 0%.
- For optional KPIs with no Actual, they won't count towards score.
- If an Actual and Target are set, the score will be calculated at a % to target, capped between 0-100%.
Note, Number and Dropdowns - Non-scoring
These insights currently do not generate a score and are not included in the calculations.
Mandatory vs Optional Insights
Mandatory insights must be completed, therefore will always be included in the section and overall scores.
Any Optional insights that aren't answered by the user will not be scored or used to calculate averages.
All scorable insights can be weighted 0-10, with all insights defaulting to 5.
Weighting an insight at 10 would make it twice as important as the default of 5.
If set to 0, the recorded value for the insight will not contribute to the score or averages.
Each section is scored based on the answered insights within it, and their weighting.
Insight 1 - Yes/No
Score Weight: 500%
Insight 2 - Vibe
Score Weight: 300%
Insight 3 - Yes/No
Score Weight: 0%
Insight 4 - Vibe
Score Weight: 1000%
Insight 5 - Yes/No
Score Weight: 0%
Total of score weights = 1,800%
Total of weights = 30
Section score = total score of weights / total of weights
Section score = 1,800 / 30
Section score = 60%
Section score is calculated by multiplying each completed insight by its weight, adding these numbers together for each scorable insight, then dividing that by the total of all the weights.
Non-scoring insights, N/As and any optional insights that haven’t been completed won’t affect the section score.
The overall score is to total score for each section divided by the total number of sections. Note sections are not included in the calculation.
So if the weighted scores for each section were 100%, 100%, 100%, 50% the overall score would be 87.5%.